h1: How to send in your damaged phone after receiving a replacement
h2: Why mail your damaged device to Asurion after receiving a replacement?,Back up your data,Turn off all locks and passcodes,Turn off Factory Reset Protection and Find My iPhone,Remove accessories and SIM cards,What if my device is lost or stolen?
nav_tags: Claims,Claims,Broken tech is frustrating. Your claims don’t have to be.,Get started,Start a new claim,Get a repair,replacement,or reimbursement for your eligible device.,Track or manage a claim,Resume or check the status of an open claim.,What to expect,Learn more about your coverage and how claims work.,Calculate my deductible/service fee,Get a personalized estimate for your device.,Claim FAQs,Get answers to the most frequently asked claims questions.,Get tech support,Get expert help anytime,anywhere,Our experts help you get the most out of your plan with premium expert tech support.,Get tech support,Connect with an expert,We’re here for for all of your tech needs.,Download our apps,Get access to an app that has all your benefits in one place.,Tech tips,Tips,tricks,and how-to’s to keep you connected.,New phone? Get set up,Get activated and navigate data transfer or SIM issues.,Streaming issues?,Troubleshoot Wi-Fi and router problems with an expert.,Extend my battery life,Learn how to get more out of every charge.,Repair a device,What can we help you with today?,Get a fast repair without a plan—it’s simple at any uBreakiFix® store.,Get started,iPhone,Samsung Galaxy,Google Pixel,Computer,iPad,Tablet,Gaming console,Appliance,All repair options,Protection plans,Protecting your tech has never been easier.,For over 20 years,we've protected the devices you rely on most.,Explore our plans,Major appliance,Get protection support for the machines you count on most for just $34.99/mo plus tax with Asurion Appliance+™.,Home tech,You can cover thousands of devices in your home—even future purchases—under a single plan.,Phone,It’s one of the most important devices you own,and if it breaks,we’ve got your back.
content:
Sending Back Your Broken Phone? Here's the Deal.
Asurion's Connect site is your go-to spot for easy-to-follow tech advice, helping you get the most out of your gadgets without the confusing jargon.
This specific page walks you through the simple steps for returning your damaged device after you've gotten a replacement, including how to pack it and where to send it.